Real-time People Counting and Occupancy Insights
Give your team fast, flexible, and privacy-safe visibility into how every space is used, using your Axis cameras.
What does CountIQ detect?
CountIQ works with compatible Axis cameras and generates live reports, analytics and alerts. Our solution captures raw counts of objects (people, cars, trucks, buses, bikes) crossing lines, monitors real-time occupancy levels, and defines custom zones across multiple cameras or entire sites.
Count Movement
In and out
Live Occupancy
Real-time monitoring
Custom Zones
Multiple cameras
Event Detection
Smart alerts
How CountIQ Works
CountIQ uses Axis Object Analytics (AOA) on supported cameras to detect and classify objects in real time. Processing happens on the camera, enabling instant event capture with no extra servers or hardware needed.
Camera Setup & Detection
- Compatible with Axis cameras supporting Object Analytics
- Works in both overhead positions and traditional 45-degree security angles
- Supports legacy Axis people counting systems and latest AOA technology
Cloud Integration & Security
- Data sent live to cloud via camera-to-cloud or camera-to-edge device
- Hosted in Australia East region with ISO 27001, ISO 27017, ISO 27018 and SOC 1, 2 & 3 compliance
- Individual camera certificates encrypt data between camera and cloud
Dashboard & Analytics
- Live data refresh under 10 seconds with customizable dashboards
- Automated email reports with PDF and CSV downloads
- Webhook integration with Power BI, Splunk, and other systems
CountIQ Dashboard & Analytics
View live counts, trends, and event data with real-time updates. Generate comprehensive reports and schedule automated email distribution.
Daily Activity Reports
Compare activity between today and yesterday with detailed hourly breakdowns and percentage changes.
Date Comparison Analytics
Compare activity between specific dates with comprehensive insights and performance indicators.
Live Dashboard & Event Stream
Real-time occupancy monitoring with 24-hour trends and live event tracking with detailed analytics.
CountIQ Benefits
Real-Time, Cloud-First
See occupancy changes in real-time, remotely. Data refresh under 10 seconds.
Automated Custom Reports
Schedule automated cross-store comparisons and trend reports delivered to your inbox.
Hardware Freedom
Compatible with Axis cameras supporting Object Analytics. Seamless migration from legacy systems.
Open API Connectivity
Connect your data to any dashboard or business intelligence platform via APIs.
Privacy & Security
ISO 27001 compliant cloud hosting in Australia with encrypted data transmission.
Event Detection & Alerts
Detect wrong-way movement, tailgating, and queue formation with custom alerts via email.
Technical Specifications
CountIQ leverages enterprise-grade infrastructure and cutting-edge analytics technology.
Analytics Platform
Cloud Infrastructure
Data & Reporting
Architecture
Integration
Proxy Server Specs
Industries we serve
CountIQ people counting and vehicle counting systems cater to a wide range of industries, including:
Retail
Optimise customer flow, improve store layouts, and enhance the in-store experience
Commercial Real Estate
Improve tenant management and parking space allocation
Public Sector
Manage foot traffic at government buildings and transport hubs
Parking Facilities
Optimise vehicle flow and parking lot performance
AXIS Technology Partner
Axis Store Reporter End-of-Life — Jan 31, 2026
Store Reporter is being discontinued with service ending on January 31, 2026. Keep your Axis-based people counting and reporting running with DDI Labs' migration path.
What's changing?
- •Axis Store Reporter discontinued; support ends Jan 31, 2026.
- •Axis Store Data Manager Software support expired on 2025-08-31
- •Successor path: CountIQ or Axis Camera Station Pro.
Our migration plan
- •Audit: current cameras, analytics & Store Data Manager config.
- •Axis-compatible people counting & dashboards (DDI Labs).
- •Cut-over existing data with validation
Why DDI Labs
- •Axis Technology Partner, AU · NZ · USA rollout.
- •Privacy-preserving, camera-native analytics.
- •Local support & fast implementation.
Need details for IT? Ask for our Axis Migration Checklist.
Frequently Asked Questions
Get Started with CountIQ
Ready to transform your space management with real-time people counting and occupancy insights? CountIQ gives your team fast, flexible, and privacy-safe visibility into how every space is used.