Axis People Counting Software — Real-Time Occupancy Monitoring
CountIQ is a cloud-based people counting system and footfall analytics platform that turns your existing Axis security cameras into a real-time occupancy monitoring solution. It tracks how people, vehicles, and bikes move through your spaces—delivering live dashboards, automated reports, and smart alerts without any additional hardware or sensors.
Book a DemoThe problem CountIQ solves
Understanding how spaces are used is difficult without reliable data. Many organisations still rely on manual counts or periodic audits, delayed or incomplete reports, and assumptions instead of real usage data.
As a result:
- Occupancy risks go unnoticed
- Staffing and space decisions are guesswork
- Congestion and inefficiencies persist
- Compliance and safety thresholds are hard to manage
What is CountIQ?
CountIQ is a cloud-based people counting system that delivers live occupancy monitoring, footfall analytics, and vehicle counting using your existing Axis camera infrastructure—no new sensors or hardware required.
It tracks how people, vehicles, and bikes enter, exit, and move through defined areas—providing continuous foot traffic data and occupancy insights without dedicated people counter sensors or additional hardware.
Key Features
Real-time occupancy monitoring dashboard
See exactly how many people are in each area right now.
- Live occupancy by zone and location
- Colour-coded capacity indicators (green / yellow / red)
- Manage multiple sites from a single login
Zone-level intelligence
Understand specific areas, not just building-wide totals.
- Custom zones for lobbies, floors, rooms, platforms, and parking
- Individual capacity thresholds per zone
- Alerts when zones approach or exceed limits
Foot traffic analytics and reporting
Turn raw foot traffic data into actionable insight.
- Historical trends (daily, weekly, monthly, multi-year)
- Peak-hour identification for staffing optimisation
- Weather correlation to understand usage patterns
- Scheduled email reports delivered automatically
Smart alerts
Be notified the moment conditions change.
- Instant alerts when occupancy thresholds are breached
- Camera health notifications when devices go offline
- Alert acknowledgement and history for compliance
Works offline
Counting continues even when connectivity drops.
- Local edge processing ensures uninterrupted operation
- Data automatically syncs when connectivity returns
People counter and vehicle tracking
A complete footfall counter and vehicle tracking solution in one platform.
- People counting (primary use case)
- Vehicle tracking (cars, buses, trucks)
- Bike counting
- Separate analytics by object type
How CountIQ works
Cameras detect objects
Axis cameras detect people, vehicles, or bikes entering and exiting defined zones.
Edge processing
Counts are processed locally using edge computing on the camera itself.
Real-time updates
Occupancy is updated in real time across all dashboards and views.
Threshold evaluation
Zone thresholds are continuously evaluated against live counts.
Alerts triggered
Alerts are triggered instantly when limits are breached.
Secure sync & storage
Data is securely synced and stored. Dashboards and reports update automatically.
Who uses CountIQ?
Retail teams
Retail foot traffic counting, customer flow analysis, and conversion optimisation
Corporate offices
Workplace occupancy monitoring, space utilisation, and hybrid work planning
Hospitality venues
Capacity management and guest flow
Transportation hubs
Passenger counting, queue monitoring, and platform occupancy tracking
Public venues
Event capacity and area popularity analysis
Manufacturing sites
Safety compliance and zone efficiency
Why choose CountIQ?
- Footfall counter without new hardware—uses your existing Axis cameras instead of dedicated people counter sensors
- Always-on operation with local edge resilience
- Manage multiple sites from one platform
- Zone-level detail, not just building totals
- Live dashboards and instant alerts
- ISO 27001 and SOC 1-3 compliant with full alert history—hosted in Australia
CountIQ at a glance
Monitoring
- Real-time occupancy visibility
- Colour-coded capacity indicators
- Multi-site dashboards
Analytics
- Historical trends and comparisons
- Peak-hour analysis
- Weather correlation
Alerts
- Occupancy threshold notifications
- Camera health alerts
- Acknowledgement and audit history
Detection
- People counting
- Vehicle tracking
- Bike counting
- Object-type separation
Reliability
- Offline operation with edge processing
- Automatic cloud synchronisation
Axis Store Reporter alternative
Axis Store Reporter reaches end of life on January 31, 2026. CountIQ is built specifically for teams migrating from Store Reporter and other legacy Axis people counting systems.
Your existing Axis cameras continue working—CountIQ simply replaces the software layer with a modern, cloud-based people counting platform that delivers real-time occupancy monitoring, automated footfall reports, and smart alerts.
Get started with CountIQ
See how CountIQ turns your existing cameras into a powerful people counting system—with real-time occupancy monitoring, foot traffic analytics, and automated reporting, all without additional hardware.
New to people counting? Learn how people counting systems work →
Book a DemoFrequently asked questions
Ready to Start Your Automation Journey?
Our team is ready to discuss how our AI solutions can address your specific business challenges.
sales@ddilabs.ai
Location
Sydney, Melbourne, Brisbane