People counting for healthcare

People counting for hospitals and health facilities

People counting in hospitals measures how many people move through entrances, waiting areas and public spaces, so facilities and operations teams can plan around real demand. CountIQ does this with compatible Axis cameras already on site, including cameras on private networks.

Talk to us about your sites See CountIQ

CountIQ real-time occupancy dashboard showing live site activity, zone counts and line group tracking

Why hospitals count people

Demand changes by the hour

Clinics, visiting hours and shift changes all move people through the same entrances. Hourly counts show when each one is under pressure.

Evidence for facilities planning

Long-term counts at entrances, waiting areas and public spaces support decisions about wayfinding, front-of-house cover and capital works.

No new devices on a secure network

Hospitals limit what can be added to their networks. Counting on cameras that are already approved and installed avoids introducing a new class of device.

What to measure

Counting supports operational planning. These are the figures facilities teams use.

Metric	What it tells you	Decision it supports
Entries by entrance and hour	When and where people arrive	Concierge, security and cleaning rosters
Occupancy of waiting and public areas	How full a space is now	Overflow and capacity limits
Visitor pattern by day of week	Peaks around visiting hours and clinics	Front-of-house and volunteer cover
Long-term trend by entrance	How demand at each entrance is changing	Capital planning and wayfinding

How CountIQ counts

Step 1
Count at the entrance
Compatible Axis cameras count people crossing configured entrance and exit lines. Detection and counting run on the camera.
Step 2
Bring every site together
Count data is sent to CountIQ in the cloud, where dashboards show activity and occupancy by site and zone.
Step 3
Alert and report
Set occupancy thresholds, receive alerts and schedule reports so the right people get the numbers without asking.

Read more about how people counting systems work or see the CountIQ people counting software in detail. Planning a purchase? See people counting pricing, Axis camera compatibility and privacy.

How it has been deployed

Four public hospitals, no new cameras

With Tritech Solutions, CountIQ was deployed across four major NSW public hospitals using more than 20 existing Axis cameras. No new cameras were installed.

Read the hospital network story

Private camera networks

The hospitals' cameras sit on private networks. CountIQ connected to them through a dedicated proxy VM.

A threshold on a public area

Set an occupancy threshold for a monitored area and CountIQ alerts the team when it is reached.

What to check before you start

Counting is for operational planning. It is not a clinical system and does not replace patient flow or bed management tools.
Expect a security review. Network access and any private-network requirements are assessed during setup.
Cameras placed for security may not see the full doorway. Some entrances may need a camera repositioned or extra coverage.
Cameras need to be compatible Axis models running AXIS People Counter or AXIS Object Analytics. We check your existing cameras and entrance coverage before you commit.

Common questions

Why do hospitals count people?

Hospitals count people to understand demand at entrances and public areas by hour and by day. Facilities and operations teams use the figures to roster front-of-house, security and cleaning staff, manage busy areas and plan changes to the building.

Can CountIQ run on a hospital's private camera network?

Network access and any requirements for a private camera network are assessed during setup. In a deployment across four NSW public hospitals, CountIQ connected to cameras on private networks through a dedicated proxy VM.

Do we need to install new cameras?

If your existing Axis cameras and their placement are compatible, CountIQ can use them without separate people counter sensors. The four-hospital deployment used more than 20 existing cameras and no new ones. Some sites may need repositioning or extra entrance coverage.

Where does the counting happen?

Detection and counting run locally on the camera using edge processing. Count data is sent to CountIQ in the cloud, where dashboards show activity and occupancy by site and zone.