Reliable people counting across a major public hospital network.
DDI Labs and Tritech Solutions deployed CountIQ across four major hospitals in New South Wales, meeting strict government hospital IT and CCTV security requirements at scale with no new cameras.
Major public hospital network
Government health · New South Wales
Flying blind across four hospitals.
The district needed a people-counting system that could support demand management, staff rostering and a clearer view of how facilities were used across the network.
The hard part was the operating environment. The solution had to work inside strict government hospital IT and CCTV security requirements, keep cameras on private networks, and avoid creating a pathway into sensitive systems.
No public exposure. No cloud-to-camera path.
A dedicated proxy-server configuration kept every camera on a private, segregated network. Metadata moved outbound to CountIQ through an isolated VM over TLS.
Axis cameras
Private, segregated network
Dedicated proxy VM
Isolated egress and buffer
CountIQ cloud
Attendance and occupancy data
Cameras stayed on the hospital network. The outbound data flow was segregated from internal systems while CountIQ provided attendance and occupancy visibility across all four hospitals.
Delivered across the network.
CountIQ gave the health district a single people-counting system across four hospitals, using the Axis camera infrastructure already in place.
4 major hospitals live on a single people-counting system
20+ Axis cameras configured with DDI ACAP and Axis Object Analytics
Cameras kept on a private, segregated network with zero public exposure
Outbound metadata routed via a dedicated VM
Attendance data supporting demand management and staff rostering
Single-process ACAP install across the fleet
Secure by design, practical at scale.
Built for secure environments
The architecture kept cameras off public networks and isolated outbound metadata from the hospital's broader IT environment.
Efficient at scale
DDI ACAP deployed across compatible Axis cameras in a single process, reducing setup effort across a multi-site rollout.
Reliable by design
Configurable storage and event export help retain count data if a camera or network link is interrupted.
Purpose-built analytics
CountIQ turned existing camera infrastructure into attendance data for demand management, staff rostering and network-wide insight.
See how CountIQ runs inside your network.
Secure by design, on the cameras you already have.