CountIQ: The Best Replacement for AXIS Store Reporter

AXIS Store Reporter is discontinued, with service support ending on 31 January 2026.

If your organisation relies on Axis people counting cameras and analytics, this change means you'll soon lose access to key dashboards, reports, and analytics tools unless you migrate to a replacement.

CountIQ by DDI Labs is a purpose-built, cloud-based analytics platform designed as a direct replacement for AXIS Store Reporter, ensuring your existing Axis ecosystem continues to deliver real-time, actionable insights without interruption.

What Is AXIS Store Reporter?

AXIS Store Reporter was a cloud-based analytics tool developed by Axis Communications for visualising people counting and retail data collected from Axis cameras and analytics applications.

It helped retailers, facility managers, and venue operators monitor:

• Visitor traffic, occupancy, and queue lengths
• Conversion rates and dwell times
• Store performance trends and customer flow patterns

The tool worked as part of the Axis data ecosystem:

• AXIS People Counter / Analytics app captured counting data on the camera.
• AXIS Store Data Manager collected and structured data in the cloud.
• AXIS Store Reporter visualised this data via charts, dashboards, and reports.
• AXIS License Manager handled license subscriptions and renewals.

With the AXIS Store Reporter service ending, businesses need a new analytics solution that continues to integrate with their Axis devices and preserves their existing data flow.

Why CountIQ Is the Ideal Axis Store Reporter Replacement

CountIQ, developed by DDI Labs, an Axis Developer Partner, offers a like-for-like replacement for AXIS Store Reporter while adding advanced analytics, real-time visualisation, and automated reporting capabilities.

It is fully compatible with Axis Store Data Manager, Axis People Counter, and other Axis retail analytics applications, making migration simple and risk-free.

Key benefits of CountIQ include:

• Seamless migration – Directly compatible with Axis Store Data Manager and people counting cameras.
• Dynamic dashboards – Real-time visualisation of people counting, occupancy, and traffic flow.
• Instant alerts – Automated notifications for threshold breaches or unexpected activity.
• Microsoft Azure integration – Secure, scalable cloud performance and multi-site reporting.
• AI-ready insights – Future expansion into predictive analytics and advanced data automation.
• Custom exports – Generate scheduled or on-demand CSV and API data feeds.

Axis Store Reporter vs CountIQ: Feature Comparison

Future-Proof Your Axis People Counting Analytics

When AXIS Store Reporter shuts down, your dashboards, reports, and historical insights could become inaccessible.

With CountIQ, you can continue using your existing Axis cameras and analytics with no hardware changes, minimal setup, and full data continuity.

CountIQ allows you to:

• Maintain your Axis data ecosystem with full compatibility.
• Avoid data loss and downtime after Axis Store Reporter EOL.
• Access richer insights across multiple locations and devices.

How to Migrate from AXIS Store Reporter to CountIQ

Migrating from Axis Store Reporter is quick and supported by DDI Labs' technical team.

You can either:

1. Contact your Axis account manager and request CountIQ by DDI Labs as your replacement option.
2. Reach out to DDI Labs directly to discuss migration, integration, and pricing options through email: [email protected]